Innovation in Communications
NexPlex
Stay Connected with SMS
Conversation Platform Engineered for Hospitals and Clinics. Engage your patients like never before.
Auto VOICE Interactive A.I.
Engage your patients like never before with the most user-friendly communications web app.
Nuiloa for Healthcare
SMS has a 85-98% open rate. Harness the power of Epic’s MyChart by choosing nuiloa as your SMS provider.
ShippingWonder for eCommerce
Send shipment-tracking notifications (SMS or Email), every step of the way, as it moves through the carrier’s system.
NexPlex, a professional services company that provides strategy, consulting, and interactive technology. Our 2 flagship products are Nuiloa and ShippingWonder.
Introducing: nuiloa
- Getting paid for appointments.
- Having empty space on calendar.
- Doing work that is not related to doctoring.
- Filling appointment slots (excess capacity).
- No flexibility in the workflow.
- Not being able to send all the reports, updates, etc. (too much volume).
- Custom reports and FTP’s take a long time
- Challenges with API’s in healthcare
- Lots of touchpoints internally to set up queries traditionally
- “Pounding through invoices and mailing”
- “Hospital have collection’s rooms that look like we’re still in the 80’s”
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Patients and co-workers want to be more informed, updated, and reminded at their convenience and pace.
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Patients need a better way to communicate with providers and vendors ─ an innovative solution to make informed and timely decisions.
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Providers MUST decrease communication barriers. Patients feel healthcare is cold, disengaging, and speaks a foreign language.
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Providers MUST decrease patient churn and AR “Accounts Receivable” days, to increase cash-flow, profits, and shareholder equity.
A breakthrough in healthcare communications
In short, a Game-Changer!
nuiloa empowers healthcare to reduce patient churn and accelerate cash-flow. It’s a virtual assistant that improves patient satisfaction, and accelerates cash-flow, by automating communication campaigns leveraging chat, call, and email.
Real-Time Text & Voice
Take full advantage of Epic’s capabilities to trigger Real-Time texting with your patients.
Significant Benefits
- Build conversation Campaigns around any topic.
- Easy Self-service conversation Campaigns.
- Reduces or Eliminates call and follow-up labor.
- Epic App Store Affordable Easy Subscription.
- Results in increase Patient Retention and Satisfaction.
Frictionless Workflow
- Send instant updates.
- Fewer upset patients and less friction.
- Save $$$ thousands in fees vs legacy solutions.
- Reduce admin burden in reaching patients.
Introducing: Shipping Wonder
Send tracking notifications (SMS or Email), every step, as packages move through the carrier’s system.
Pure Innovation
Up to date information on your shipment. Bidirectional communication capable.
Unmatched Tracking
Fully configurable messages. Support for text, email, and voice messages.
Offer Peace of Mind
Recipient can opt out. Reducing your support requests significantly.
Superior Service
Fully configurable messages. Support for text, email, and voice messages.
Reduce Support Load
One tap to the carrier’s tracking site. Up to date information on your shipment.
Shipping Experience
Set-it and forget-it. Once Shipping Wonder is configured in your ERP, it simply works.
Advanced Tracking Technology
- Up to date information on your shipment. Bidirectional communication capable.
- Fully configurable messages. Support for text, email, and voice messages.
- Recipient can opt out. Reducing your support requests significantly.
Automatic Notifications on Delays and Arrivals
- Fully configurable messages. Support for text, email, and voice messages.
- One tap to the carrier’s tracking site. Up to date information on your shipment.
- Set-it and forget-it. Once Shipping Wonder is configured in your ERP, it simply works.
NexPlex, a innovative company for emerging times